Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
EMS FAQs
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EMS LifeCare is an ambulance membership program that is offered by the Shreveport Fire Department to the public in order to help reduce the high cost of emergency ambulance services. It is not insurance, but acts as a supplement to your current insurance to offset any portion of the bill that your insurance does not cover. For example: If you have an insurance policy from provider “A” and the policy only covers 40% of the ambulance transport costs, that means you are responsible to pay the other 60% out of pocket. EMS LifeCare picks up the remaining 60% of the transport costs leaving you with no out-of-pocket transport costs.EMS FAQs
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EMS LifeCare membership will cover the full cost of the transport.EMS FAQs
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Your membership in EMS LifeCare will cover the uninsured portion of the cost of emergency ambulance services for you, your spouse, and any other qualified dependents as determined by the IRS and living at the address listed on this application.EMS FAQs
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EMS FAQs
The service is not free. There is a $60.00 annual cost associated with EMS Life Care Program.
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EMS FAQs
EMS LifeCare has Open enrollment throughout the year.
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EMS FAQs
The period of coverage is from the date that you sign up to the same date of the following year.
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EMS FAQs
No! The Shreveport Fire Department only transports on an emergency basis.
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EMS FAQs
An Emergency is defined as any circumstance which results in injury or illness that calls for IMMEDIATE action and in which the element of time in transporting the sick or injured for medical treatment is essential to the health or life of such a person. Example: Motor Vehicle Collision, Cardio-Respiratory problems, Acute Neurological deficits, etc.,
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EMS FAQs
No. It just applies to transports made by the Shreveport Fire Department. Any 911 Emergency transport made within the city of Shreveport will be covered by EMS Lifecare Membership.
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EMS FAQs
Yes. However, keep in mind that the membership only applies to transports made within the city of Shreveport.
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Yes. However, keep in mind that the membership only applies to transports made by the Shreveport Fire Department and no other agency or company. If a fire district typically responds to your location, and they transport you or a family member to the hospital, then you would not be covered by EMS LifeCare membership.EMS FAQs