How can I prevent my pipes from freezing?
•Disconnect all gardening hoses and install covers on all outside faucets.
•Keep your house temperature at 68 degrees or higher, even if you're leaving the house for an extended period of time.
•Open cabinet doors below sinks to allow heat from the home to circulate.
•Identify the location of the main water valve and the valve on your water heater. (Learning the location of these valves may come in handy during an emergency.)
•Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape. This can prevent freezing, especially for interior pipes that run along outside walls.
•Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.
•Heat your basement and consider weather sealing your windows.
•Insulate outside walls and unheated areas of your home.
•If you plan to be away from home for an extended period of time, shut off water supply valves to your washing machine.

Show All Answers

1. Who may I contact to get assistance with paying my water bill?
2. How many meters are read each month by the Department of Water and Sewerage?
3. How many water accounts does the Department of Water and Sewerage service?
4. When will my meter be read?
5. How is my monthly water bill calculated?
6. What is wastewater?
7. What is Average Winter Consumption (AWC) and how is it calulated?
8. How is my meter read?
9. How do I read my water meter?
10. Can I have my meter re-read and is there a charge?
11. How can I check to see if I have a private leak?
12. How do I check my toilet for leaks?
13. What are some commons sources of water leaks?
14. How can I manually monitor my water use?
15. Why is drinking tap water better?
16. Tips for saving water in the bathroom.
17. Tips for saving water in the kitchen.
18. Tips for saving water while doing the laundry.
19. Tips for saving water outdoors.
20. How can I prevent my pipes from freezing?
21. How do I monitor freezing pipe conditions?
22. What can I do if my pipe freezes?
23. What do I do if a pipe bursts?
24. My Blue Recycling Can has not been picked up. Who do I contact?
25. My Green City Garbage Can has not been picked up. Who do I contact?
26. Where do I locate my water usuage on my water bill?
27. What is the customer service number?