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1. I am unable to trim hedges and clean off my porch, will my house get painted?

A letter is sent to homeowners whose houses are selected to be painted. The letter states that any debris or shrubbery that makes it difficult for teams to paint the house should be removed prior to paint day. This must be coordinated with friends and family members that can assist you.

2. What time will the painting begin / end?

Painting will begin at 8 a.m. and should end at 4 p.m.

3. There were supplies and debris left in my yard. Who's responsible for cleaning it up?

The team captains are instructed not to leave used supplies in homeowner's yards. They are also instructed to leave unopened cans of paint with the home owner for future touch-ups. However, if there are leftover supplies in your yard, be sure to let us know and we will get the appropriate staff to clean it up.

4. That's not the color I chose. What do I do now?

Homeowners choose their paint colors from the color charts shown to them by an inspector or staff member. There are five color options with colors for the house and trim. The homeowner then signs acknowledging that these are the color they selected.

5. No one met with me before paint day, what do I do?

The inspector will meet with you prior to paint day to write a specification on the preparation work and/or minor repairs that will be completed prior to paint day. A contractor will perform the work. Team captains are instructed to meet the homeowner and look around the house prior to paint day. They are also instructed to confirm the colors chosen by the homeowner.

6. How can I make a suggestion?

After paint day is over, surveys are sent to the homeowner and the team captain allowing them to voice their concerns and make suggestions. We welcome ideas for improvement.

If you have any questions or don't see an answer to your question, please contact the Program Coordinator Marcia Nelson at 318-673-7528.