Coronavirus Local Information

COVID19 Info

RESOURCES

Caddo Parish Sheriff                  
Louisiana Department of Health
Caddo Parish Schools        
Caddo Parish            
Centers for Disease Control

If you have lost your job, had your hours reduced, or your place of employment has closed temporarily, you might be eligible unemployment benefits. Visit Louisianaworks.net or call 866-783-5567 for more information. 

The City of Shreveport is working with Parish and State officials to manage the local impact of corona-virus (COVID-19). Mayor Perkins has instituted a number of changes to reduce the spread of COVID-19 in our community and within Government Plaza to ensure city services. These changes are enumerated below. This is a fluid situation. Therefore, this site will be updated as new information becomes available.

Last updated: April 22, 2020:  6:28 PM

Government Plaza

● We are limiting access to Government Plaza to employees only. We encourage citizens to contact City Departments by phone.
We are encouraging citizens to pay water bills online, by phone, or via email.  Property taxes cannot be paid over the phone.
 If you must pay bills in person, there is a payment drop box located on the first floor of Government Plaza. The cashier window is closed.
● SPAR has increased the cleaning frequency in Government Plaza, and is disinfecting frequently touched surfaces as well as work spaces to help prevent the virus from spreading through Government Plaza and disrupting city operations.
 
HUMAN RESOURCES

 Human Resources will not be accepting employment applications at this time.

 Information for City of Shreveport Employees concerning COVID-19 and the Families First Corona-Virus Response Act.

      ECONOMIC DEVELOPMENT

● Support local business:  Shreveport.biz

 The City of Shreveport partnered with Southern University Shreveport, Cohab, the Greater Shreveport Chamber of Commerce, and Shreveport-Bossier African American Chamber of Commerce to create Shreve.biz, a helpdesk for Shreveport and Caddo area businesses navigating the economic strains imposed by the COVID-19 crisis.

SPAR

 SPAR is closing ALL playgrounds and golf courses in addition to recreation centers, which were closed last week.

 Public walking trails will remain open, but citizens are encouraged to keep six-feet distance between themselves and others.

 Entry gates at recreation centers will be locked to reduce traffic and ensure compliance with the Governor's order of no gatherings exceeding 10 people.

SHREVEPORT  FIRE  DEPARTMENT

 Absent severe symptoms (chest pains, shortness of breath), call your primary care physician or an urgent care center, rather than emergency personnel.

 All 911 calls are screened for potential COVID-19 symptoms.

 Precautions are taken to minimize direct contact between first responders and patients

 Additionally, first responders are wearing Personal Protective Equipment to reduce the risk of infection: N-95 masks, gowns, and gloves.

 Hospitals are notified in advance of transport so additional precautions can be taken at healthcare facilities.

 All ambulances are disinfected after transports.

WATER & SEWERAGE

● The Department of Water and Sewerage is minimizing contact with customers to prevent the spread of coronavirus in our community and ensure continuity of service.

 We are encouraging citizens to pay water bills online, by phone, or via mail.

 If you must pay bills in person, there is a payment drop box located on the first floor of Government Plaza. The cashier window is closed.

 Water & Sewerage will not be disconnecting water service for non-payment at this time.  After this public health crisis has passed, disconnections will resume on delinquent accounts.

SporTran

 SporTran will continue operating on an amended schedule, which can be found at www.sportran.org.  But we encourage citizens to use public transit only for essential travel: work, healthcare, and nutrition.

 Each Monday while schools are closed, SportTran and the City of Shreveport will resume providing FREE TRANSPORTATION to Caddo Parish school-aged children on SporTran buses from 7:30 AM until 12:00 PM.  This effort is to assist students with transportation to and established Caddo School feeding sites.

 Meals will be distributed from 8:30 AM to 11:00 AM on MONDAY's only.  Each meal package will include five breakfasts and three lunches.  Because of the Stay-At-Home order for the State of Louisiana, students should use public transportation for travel to SCHOOL FEEDING SITES ONLY.

 School sites public transit will serve:
C.E. Byrd High School
Caddo Heights Elementary
Caddo Magnet High 
Caddo Middle Magnet
Captain Shreve High
J.S. Clark Elementary
Fair Park Middle
Northside Elementary
Ridgewood Middle
Southern Hills Elementary
Turner Elementary/Middle
University Elementary
Westwood Elementary

 School sites public transit will NOT serve:
Blanchard Elementary
Keithville Elementary/Middle
North Caddo Elementary/Middle
Walnut Hill Elementary/Middle
Woodlawn High School

Solid Waste Collection

 Curbside solid waste service is currently running on its regular schedule.

 Bulk trash collection has been suspended until further notice.

 Grass-cutting operations have been suspended until further notice.

SHREVEPORT  POLICE  DEPARTMENT

 The Shreveport Police complex is limiting access to the public. Visitors will only be able to access the building at the patrol desk or in the records division until further notice. All citizens are requested to contact police by phone or email.

 The Detective Bureau will be open, but on a limited basis.  Citizens must call 318-673-6995 to schedule an appointment with an investigator.  They must provide their name, contact number, report number, and nature of the request.  An investigator will return their phone call and set up a time to meet with them.

 Those without appointments will not be allowed into any area outside of the front waiting area of the police station.  Appointments will not be made at the window in the detective bureau.  Police will take action in the event of an emergency.

 The Information Service Bureau is closed to the public.  Please purchase reports by going to our web site at: https://www.shreveportla.gov/465/Services.
If further information or assistance is needed, you may call the records office at 318-673-7085.

 The Patrol Desk will remain open to the public for the time being but we ask citizens to call the patrol desk at 318-673-7223 to have their concerns addressed and avoid coming to the police station if possible.

 ABO services have been suspended until further notice.

 Cross Lake Patrol Office is closed.

 Officers are foregoing daily role calls in large groups and will respond to the station only to obtain their vehicles and necessary paperwork to complete their tour of duty.

 Shreveport Police Officers are cleaning patrol cars after each transport .

 City jail utilizes video visitation which requires no contact between visitors, employees, or inmates. The cleaning regimen at City Jail has been accelerated, including wiping down all phone booths after a visitation.

SHREVEPORT REGIONAL AIRPORT

 The regular cleaning schedule has been accelerated.

 Door Knobs and handles are being cleaned with greater frequency, as are water fountains.

 Hand sanitizing stations have been installed at frequent intervals throughout the airport.

For up to date information, regarding COVID-19 in Caddo Parish and throughout the State of Louisiana, please visit the Louisiana Department of Health’s website, which includes an interactive map and parish tallies.

We encourage everyone to follow guidance issued by the Centers for Disease Control: 

Clean Hands Frequently

       Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

       If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.

       Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid Close Contact

       Avoid close contact with people who are sick.

       Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

Take Steps to Protect Others

       Stay home when you are sick

       Cover coughs and sneezes

       Wear a face-mask IF YOU ARE SICK

       Clean and disinfect surfaces regularly


  • Those without appointments will be not be allowed into any area outside of the front waiting area of the police station. Appointments will not be made at the window in the detective bureau. Police will take action in the event of an emergency. 

 

 

If further information or assistance is needed, you may call the records office at 318-673-7085.

 

  • The patrol desk will remain open to the public for the time being but we ask citizens to call the patrol desk at 318-673-7223 to have their concerns addressed and avoid coming to the police station if possible.
 Human Resources will not be accepting employment applications at this time.
 Human Resources will not be accepting employment applications at this time.