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9-Clean Water Shreveport

Posted on: January 9, 2018

Program Newsletter | Winter 2018

CLEAN WATER SHREVEPORT  |  Program Newsletter  |  Winter 2018


Download a digital copy HERE.


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Overview of Consent Decree

In 2014 the City of Shreveport signed an agreement with the Department of Justice and the Environmental Protection Agency (the consent decree) that mandated repair and replacement of Shreveport’s aging sewer and water system. This work will take place over a period of 12 years and will result in a better sewer and water system for all Shreveport residents. Water and sewer bill rates were raised over a 12-year schedule to meet the requirements of this consent decree work.

The City has developed a Wastewater Master Plan outlining the work to be done and a schedule for each part of the work completed. Work has begun in Cedar Grove, as that is where the worst problems are, and will continue throughout the city until all sewer lines have been repaired or replaced.

As with any major repair work, citizens will be inconvenienced during the work, but the City attempts to minimize such inconveniences and will complete the work as quickly as possible. The result will be a cleaner, more ef cient, modern water and sewer system with fewer water main breaks and sewer over ows caused by aging pipes.

There are many other projects also underway that are not Consent Decree-related, but are capital improvement water and sewer projects.


Community Meetings

The City of Shreveport initiated a campaign to inform the community, through neighborhood meetings, of what would be happening in each neighborhood during the consent decree. Visuals were created to explain the work, and maps provided to help residents identify where the work was being done and the timelines involved.

These meetings continue throughout the community as the City reaches out to neighborhood groups to offer information about the work. If you’d like a presentation to your neighborhood group, please call (318) 673-6375.


How to Read Your Water Meter

In an additional effort to help citizens understand not only how to read their water meters but how to determine if they have a leak, the City produced a video explaining the step-by-step process in simple terms. 

Watch the video HERE.


FOG (Fats, Oils, and Grease) Program

In an effort to help reduce the number of water and sewer over ows, many of which are caused by the accumulation of grease in pipes, the City created a FOG program to educate residents.

The theme “Make Peace With Your Pipes” was created by city employees, and a campaign including TV and radio spots, billboards, print ads, Facebook ads, a web video and posters were created using a memorable character to cut through the clutter of typical public-service advertising with humor. Watch the video HERE.

City employees answered questions from the public concerning FOGS on KTBS-TV news twice during the year.

In addition, 14,000 grease cans were produced with the FOG logo, and to date 11,000 have been distributed. Individuals picked up the cans at the city’s pretreatment of ce; larger lots were distributed to SPAR recreation centers, community meetings and events, as well as about 30 different apartment complexes.


Can't Flush This Program

The City also began a PR campaign to educate residents about what items can and cannot be flushed down the toilet, to try to reduce pipe blockages.

A news release was distributed to local media, and interviews arranged. An informational poster was designed. Rubber ducks with the Can’t Flush This logo were ordered to hand out at trade shows and special events. A website banner was designed that linked to the Can’t Flush This page with more information on the program.

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