Shreveport Works!

Bureau of Workforce Development

The Bureau of Workforce Development manages the federally funded program Workforce Innovation and Opportunity Act (WIOA) to improve the quality of the workforce, increase economic self-sufficiency, reduce welfare and dependency, meet employer skill requirements, and enhance Shreveport's productivity and global competitiveness.

Our Goal

We seek to offer job seekers access to sustainable employment, education, training, and support services to succeed in the labor market and match employers with the skilled workers they need to compete in the global economy.


  • LWDB 71 Board Meeting - Tuesday, November 14, 2023, at 11:45 AM | Location TBD 

Caddo American Job Center

The Caddo American Job Center (CAJC) has experienced career counselors on staff who work with job seekers to identify their interests, assess their skills and abilities, and advise them on in-demand jobs and potential training opportunities. The CAJC offers recruiting events, workshops on resume writing, interviewing skills, and job search activities.

We offer free access to a resource room which includes computers with internet, telephones, and fax machines. The resource room is open to the public on a self-service basis. Staff are typically available to assist job seekers with building a resume, general career exploration, and job search. Services also include:

  • Resource rooms with phones, free internet, and resume-writing tools
  • Employment plan development
  • Job training services
  • Job search assistance
  • Career counseling
  • Practice interviewing
  • Skills testing
  • Labor market and employer information
  • Employment workshops
  • Supportive services (which can include information about SNAP, financial assistance, Medicaid, training services, child care, emergency funds, and other benefits)
  • Hiring events and business service information
  • Accessibility and special accommodations for people with disabilities
  • Referrals to community resources and other agencies, and more
  • Access to Louisiana’s job bank or CareerOneStop’s national Job Finder 


2121 Fairfield Ave, #100, Shreveport, LA 71101


Monday 8:00 AM - 5 PM 

Tuesday 8:00 AM - 5 PM 

Wednesday 8:00 AM - 5 PM

Thursday 8:00 AM - 3 PM 

Friday 8:00 AM - 5 PM


(318) 676 - 7788

Complete Your WIOA Pre-Screening App Here!

Unemployment Questions?

Our office staff has no authority to approve, deny, or alter applications. All questions, comments, and issues should be addressed directly to the Louisiana Workforce Commission at or 1-866-783-5567

LWC Main Logo Opens in new window AJC_CAPS_Stack-125x125 BANNERCity logo_email

Equal Opportunity Employer/Program | Auxiliary Aids and Services Are Available Upon Request to Individuals with Disabilities | TTY# 800-846-5277 or Dial 7-1-1