HERO Residential Pre-Screening

Program Details
  • The program provides a cash rebate of up to $2,000 for eligible applicants
  • The rebate is not intended to reimburse the total cost of improvements but assist with the cost
  • The rebate amount is based on the amount of energy that you save by making upgrades
  • Applicants must make upgrades to their house that lower their energy use by at least 30%

Must meet all requirements
  • You must be a Louisiana resident
  • House must be located within the city limits of Shreveport
  • You must own the house
  • Cannot be a mobile home
  • Same address cannot have received HERO rebate in the past
  • You must be willing to pay for the upgrades to lower your enerhy use by 30%

Must meet at least three requirements to increase chances your house will qualify.
  • Your home must be at least 15 years old
  • Your house must be 1,000 square feet or larger
  • Cooling equipment (e.g., air conditioner) must be at least 15 years oldH
  • Heating equipment (e.g., furnace) must be at least 15 years old


  • You enroll in the program by having a certified HERO rater perform a Preliminary Rating
    • The Shreveport HERO call center will schedule your Preliminary Rating
    • Your HERO rater will want to help you qualify for the rebate. That's his primary goal
  • The rater will spend about two hours at your house to collect the Preliminary Rating data
    • This rating will cost you $100
    • You and the rater discuss the smartest improvements to achieve the 30% reduction
  • You contact contractors to accomplish the improvements
    • For your convenience, the City of Shreveport maintains a list of preferred contractors
    • Make sure each contractor gives you two receipts; one for you and one for your rater
  • Once the work is done, call the Shreveport HERO call center to schedule a Final Rating
  • Your original HERO rater returns to conduct the Final Rating (verifying the contractors' work)
    • This rating will cost you $0
  • Once your Final Rating is complete, you should receive your rebate check within six to eight weeks