Coronavirus Local Information

COVID19 Info

RESOURCES

Caddo Parish Sheriff                  
Louisiana Department of Health
Caddo Parish Schools        
Caddo Parish            
Centers for Disease Control

If you have lost your job, had your hours reduced, or your place of employment has closed temporarily, you might be eligible unemployment benefits. Visit Louisianaworks.net or call 866-783-5567 for more information. 

The City of Shreveport is working with Parish and State officials to manage the local impact of corona-virus (COVID-19). Mayor Perkins has instituted a number of changes to reduce the spread of COVID-19 in our community and within Government Plaza to ensure city services. These changes are enumerated below. This is a fluid situation. Therefore, this site will be updated as new information becomes available.

Last updated: June 19, 2020:  5:40 PM

PHASE 2



GOVERNMENT PLAZA

In Phase 2, Government Plaza is open to the public, but elevators are limited to card access and a 3-person limit.
● Employees and the public are expected to wear a mask when visiting Government Plaza.
We are encouraging citizens to pay water bills online, by phone, or via email.  Property taxes cannot be paid over the phone.
 If you must pay bills in person, there is a payment drop box located on the first floor of Government Plaza. The cashier window is closed.
● SPAR has increased the cleaning frequency in Government Plaza, and is disinfecting frequently touched surfaces as well as work spaces to help prevent the virus from spreading through Government Plaza and disrupting city operations.
  

CITY COUNCIL

 City Council is currently conducting business virtually

 Council Chambers are limited to 50% occupancy and Plexiglas shields have been installed.

      HUMAN RESOURCES

 Human The City of Shreveport is on a hiring freeze is not currently accepting employment applications.

 Information for City of Shreveport Employees concerning COVID-19 and the Families First Corona-Virus Response Act.

      ECONOMIC DEVELOPMENT

● Support local business:  Shreveport.biz

 The City of Shreveport partnered with Southern University Shreveport, Cohab, the Greater Shreveport Chamber of Commerce, and Shreveport-Bossier African American Chamber of Commerce to create Shreve.biz, a helpdesk for Shreveport and Caddo area businesses navigating the economic strains imposed by the COVID-19 crisis.

      SPAR

 Parks and playgrounds are open.  Everyone is expected to practice social distancing and everyone over the age of 2 is encouraged to wear a mask.  It is also recommended that hand sanitizer and sanitary wipes be used frequently.

 All community centers and pools remain closed in Phase 2.

 Public walking trails are open, but citizens are encouraged to keep six-feet distance between themselves and others.

      ● League games are currently cancelled.


SHREVEPORT  FIRE  DEPARTMENT

 The Fire Prevention Bureau on the 5th floor of Government Plaza is open for burn permits and other inspection needs for citizens.  Permits can also be submitted online via the MGO system.

 Central Fire Station is open for citizens to receive Fire Reports for insurance purposes.  Protective masks and social distancing are required.

 The Fire Academy is open to the public.  Masks and social distancing are required.

 SFD  will resume installing smoke alarms in Phase 2.

Emergency Info from SFD
- Absent sever symptoms (chest pains, shortness of breath), call your primary care physician or an urgent care center, rather than emergency personnel.
- All 911 calls are screened for potential COVID-19 symptoms to protect first responders.
- Precautions are taken to minimize direct contact between first responders and patients.
- Additionally, first reponders are wearing Personal Protective Equipment (PPE) to reduce the risk of infection: N-95 masks, gowns, and gloves.
- Hospitals are notified in advance of transport so additional precautions can be taken by healthcare facilities.
- All ambulances are disinfected after transports.

      WATER & SEWERAGE

● The Department of Water and Sewerage is minimizing contact with customers to prevent the spread of coronavirus in our community and ensure continuity of service.

 The cashier window is open, but citizens are encouraged to pay water bills online, by phone, or via mail.

 Customers can apply for payment agreements online through self-service portal or they can contact customer service at 318-673-5510.  Customers are encouraged to use online account to avoid long waits.  If you do not have an online account, sign up at http://utility.shreveportla.gov/ 

      SPORTRAN

 SporTran will increase route availability over the next several weeks to meet the needs of the community.

 Effective Monday, June 22, 2020, SporTran will return to their amended regular service.

 Revised schedules will be posted to www.sportran.org no later than Wednesday June 10, 2020.      

      
COMMUNITY DEVELOPMENT

  The Department of Community Development will follow a gradual, phased approach to re-opening with staggered shifts and social distancing accommodations in place for employees.

 Community Development will take appointments only and visitors must follow all safety measures. Face masks, gloves, and hand sanitizer will be available. Office hours, dates, and phone numbers for the public will be posted on the website and other conspicuous places.

● Currently, all service provisions will be virtual, (on-line, teleconference, etc.). In person meetings will be by appointment only and limited. All inspections, monitoring, and other outside contact with the public will not resume until further guidance is given from the state and the administration.

● Employees will meet their appointments in the reception area and bring them to the large conference room to ensure social distancing. There will also be protective shields installed at all reception areas and signage in public and prominent places.

● There will be routine sanitation of the buildings, particularly in the access point areas and where there is frequent contact among employees.



PUBLIC WORKS 

 Curbside solid waste service is currently running on its regular schedule.

 Scheduled bulk pick-up is suspended until further notice.

 The Permit Center is open 7:30 am - 4:00 pm.  Masks will be required.  Permits and plans can be also be submitted online.

      SHREVEPORT  POLICE  DEPARTMENT

 The Shreveport Police complex is limiting access to the public. Visitors will only be able to access the building at the patrol desk or in the records division until further notice. All citizens are requested to contact police by phone or email.

 The Detective Bureau will be open, but on a limited basis.  Citizens must call 318-673-6995 to schedule an appointment with an investigator.  They must provide their name, contact number, report number, and nature of the request.  An investigator will return their phone call and set up a time to meet with them.

 Those without appointments will not be allowed into any area outside of the front waiting area of the police station.  Appointments will not be made at the window in the detective bureau.  Police will take action in the event of an emergency.

 The Information Service Bureau is closed to the public.  Please purchase reports by going to our web site at: https://www.shreveportla.gov/465/Services.
If further information or assistance is needed, you may call the records office at 318-673-7085.

 The Patrol Desk will remain open to the public for the time being but we ask citizens to call the patrol desk at 318-673-7223 to have their concerns addressed and avoid coming to the police station if possible.

 ABO services have been suspended until further notice.

 Cross Lake Patrol Office is closed.

 Officers are foregoing daily role calls in large groups and will respond to the station only to obtain their vehicles and necessary paperwork to complete their tour of duty.

 Shreveport Police Officers are cleaning patrol cars after each transport .

 City jail utilizes video visitation which requires no contact between visitors, employees, or inmates. The cleaning regimen at City Jail has been accelerated, including wiping down all phone booths after a visitation.

      SHREVEPORT REGIONAL AIRPORT

 Shreveport Regional Airport is open and operating.

 The regular cleaning schedule has been accelerated.  Door knobs and handles are being cleaned with even greater frequency, as are water fountains.

 Hand sanitizing stations have been installed at frequent intervals throughout the airport.

     For up to date information, regarding COVID-19 in Caddo Parish and throughout the State of Louisiana, please visit the Louisiana Department of Health’s website, which includes an  interactive map and parish tallies.

      We encourage everyone to follow guidance issued by the Centers for Disease Control: 

      HEALTH PRECAUTIONS

 If you are 65+ or have underlying health conditions, please stay at home.

 If you are sick, please shelter in place and seek medical attention.

 Wear a mask in public. It protects others and their mask protects you.

● Practice social distancing, keeping 6 feet between yourself and others.

 If you go to a restaurant, salon, or any other establishment that accepts reservations or appointments, please call ahead to avoid waiting for service in large crowds.

● Stay home when you are sick

 Cover coughs and sneezes

 Wear a face-mask IF YOU ARE SICK

 Clean and disinfect surfaces regularly


  • Those without appointments will be not be allowed into any area outside of the front waiting area of the police station. Appointments will not be made at the window in the detective bureau. Police will take action in the event of an emergency. 

 

 

If further information or assistance is needed, you may call the records office at 318-673-7085.

 

  • The patrol desk will remain open to the public for the time being but we ask citizens to call the patrol desk at 318-673-7223 to have their concerns addressed and avoid coming to the police station if possible.
 Human Resources will not be accepting employment applications at this time.
 Human Resources will not be accepting employment applications at this time.