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Qualifying for "No Disconnect" Status


Customers with special medical conditions may receive a special status known as "No Disconnect". To qualify for this special feature, the customer must bring a statement from their doctor stating a medical reason that would require unconditional water service to:

Customer Service
City Hall Annex, Ground Floor
1237 Murphy St
Shreveport, LA

Qualification for this exception does not mean that you do not have to pay your bill!

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