Deferred Payments
There are instances where a customer may receive financial assistance
on their water bill by spreading the amount owed over a period of time. When a customer is in arrears on their bill, a short
term contract may be set up. During the term of the contract, the
customer pays only a portion of
the contract amount while keeping current month charges paid. This
contract is negotiated with personnel in Customer Service.
The following information is entered on the customer's account when initiating a contract:
| Contract Amount: __________ | total amount deferred under the contract |
| Contract Date..: __ / __ / ____ | date contract is initiated |
| Monthly Amount.: __________ | amount which must be paid monthly in addition to regular bill |
| Balance........: __________ | amount remaining on the contract |
| Paid-In-Full...: __ / __ / ____ | date contract will be paid off |
The amount specified in the "Monthly Amount" will automatically be added to the customer's bill when the bill is printed. At the same time, the "Balance" of the contract is reduced by the same amount. This fee will appear on the bill as "Deferred Amount:".
This service is free to any customer. By entering a deferred contract arrangement, the customer's water service is restored with a reasonable amount of money paid during a financial crisis.
Customer Service
318-673-5510
Shreveport, LA
71101
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