BUSINESS RESOURCE GUIDE (Business Advice and Technical Assistance)

Along with deposits for water and sewer service, various permits are authorized and special fees levied by City Ordinance and Procedure. Permits may be obtained or special fees paid at:

Permits Center

Government Plaza, Room 130

(318) 673-6097

1. Restricted Waste Disposal Permit: Haulers of restricted waste as defined in the Code of Ordinances of the City of Shreveport must obtain a disposal permit from the Permits Center for each vehicle authorized to collect waste. The permit fee is based on the volume of waste to be disposed. Each truck must display the sticker furnished by the City.
   
2. Cross Lake Watershed Permit: Individual and community-type sewerage systems operating within the Cross Lake Watershed must obtain an installation permit. Individual systems require an initial permit and one-time fee. Permit fees for community-type systems are based on volume of discharge and the permit must be renewed annually. A one-time construction permit is also required for any construction within the 172 ft. contour of Cross Lake.
   
3. Yard Meter New Installation Deposit: Customers may request a separate water meter for seasonal purposes, such as lawn watering. The deposit will vary depending on the size of the meter. The monthly customer charge and water usage charges will be levied in accordance with City water rates.
   
4. Construction or Roving Meter Deposit: Water usage needed for short-term activities, including, but not limited to use at construction sites, for road washing or for landscaping, may be accessed through construction or roving meters. A deposit is required for each meter, and customer charges and water usage charges will be levied in accordance with City water rates.
   
5. Fire Prevention: Customers who install fire prevention devices such as sprinkler systems must have City approval to connect to City water service. The division of fire prevention may require a fire hydrant flow test for these systems for a fee.
   
6. Water and Sewer Taps: A permit and fee are required when the City taps into water and sewer mains to extend service to a customer. The fee varies depending on the size of the line and the tap.
   
7. Line Extension Inspection Fees: The City charges a fee to an applicant or developer for inspections and as-built drawings provided by the City for extensions of service lines or oversized mains. The fee is a percentage of the total construction costs.

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OTHER UTILITIES & BASIC SERVICES

WHO SERVICES SHREVEPORT? Property within the City of Shreveport is served by the following utility companies and organizations:

Electric Power: AEP Southwestern Electric Power. Electrical power to a structure can be obtained by calling the AEP-SWEPCO Customer Service Department at 888-216-3523. AEP-SWEPCO requires an application for all electrical accounts. After the application has been submitted and the deposit paid (if required), AEP-SWEPCO will provide the electricity. If you have a commercial building, a new building of any type or a mobile home, an inspection by the electrical department will have to be made and violations corrected before electricity will be provided. www.aep.com

Natural Gas: CenterPoint Energy - ARKLA. Natural gas service from CenterPoint Energy - ARKLA may be obtained by calling 1.866.275.5252

Telephone: AT & T. Local telephone service may be obtained by calling (866) 620-6000 for new Commercial Service or (888) 757-6500 for new Residential Service

Cable TV: Comcast Cable. Cable television service from Comcast Cable may be established by calling 1-800-COMCAST, www.comcast.com.

Garbage/Trash Collection and Disposal:  City of Shreveport, Solid Waste Division, (for residential and limited business collections) and private contractors for all other solid waste collection and disposal service.

Garbage/Trash Collection and Disposal:
The Solid Waste Division of the City’s Office of Public Works is solely responsible for the collection and disposal of residential garbage and trash, exclusive of residential complexes with more than four housing units. Non-industrial commercial establishments shall include only those involving the collection of not more than two City-provided 96 gallon wheeled carts once per week. Residents and authorized commercial establishments which generate more waste may be provided one additional cart from the City for a one-time fee of $50.00, payable in advance, collected and disposed of by the City.

For non-industrial commercial establishments and residential complexes with more than four housing units needing or requiring solid waste collection and disposal services beyond those mentioned here, licensed private collection and disposal services should be contacted. Such services are listed in the yellow pages of the telephone directory under the heading “Garbage and Rubbish Removal."

The City’s Solid Waste Division is also responsible for the Woolworth Road Regional Solid Waste Facility or sanitary landfill. For more information about either the solid waste which can be disposed of at the City’s sanitary landfill or about City- provided solid waste collection services, please feel call (318) 673-6300.

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