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Our Mission:
Provide outstanding police services, in partnership with the community,
maintain a safe environment that contributes to the quality of life.
Police Communications
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Job Description | Requirements | Benefits | Equal Opportunity Employer
Job Description for Police Communication Officer I
The Police Communications Officer (PCO) is responsible to the CSB Commander or their designated representative. Each must perform their duties in accordance with SPD administrative policy, the provisions of this manual and any other applicable regulatory documents.
The PCO must function as the primary telecommunicator for the SPD in such areas as emergency call processing, dispatching and computerized message handling. A general assignment of PCO duties are as follows:
Operational:
Answers police public assistance lines and E9-1-1 trunks, determines assistance mode and processes calls in accordance with established guidelines.
Dispatches calls for service to police patrol units, receives or relays messages, and broadcasts police information via two-way radio or paging system.
Monitor and maintain the status and activity of police patrol units using a computer aided dispatch system.
Request assistance from, or relay information to: area public safety agencies, government services or various companies, organizations or individuals for the purpose of conducting routine or emergency police business.
Makes computerized information searches, sends messages via law enforcement data communications networks and fax facilities and maintains required record filing system.
Maintains logs of wreckers called for vehicles involved in accidents, abandoned autos and impounds.
Reports equipment malfunctions to appropriate personnel.
Administrative:
Assist in the training of new PCOs by giving them on-the-job instruction and performing related teaching assignments.
Prepares reports, conducts file research and informs supervisory staff of problems or other matters that require attention.
10 Paid Holidays annually
18 Vacation Days annually
Annual Sick Leave
Health/Dental/Optical/Life Insurance Plans
Uniforms and Headsets provided
Municipal Police Employees Retirement System
The City of Shreveport recognizes its legal and moral responsibility to provide equal employment opportunity to all City employees and applicants for employment. We affirm that personnel actions such as recruitment, hiring, training, performance reviews, promotions, training, disciplinary actions, demotions, suspensions and terminations are to be accomplished without regard to race, national origin, religion, sex, age, and handicap or political belief or affiliation. The City of Shreveport reaffirms and commits its full support of equal opportunity, fair treatment and affirmative actions from all City Office Administrators and Supervisors.