Risk Management Division

505 Travis Street, Suite 620
Shreveport, LA 71101

 

Welcome to City of Shreveport's Risk Management web site. The mission of the Risk Management Division is to provide a safe environment for employees and citizens. The Division protects the financial assets of the City do Shreveport by identifying, analyzing and implementing risk prevention programs and developing effective channels of communication through excellent customer service.


Scope Of Responsibility

The Division is responsible for Risk Management which is inclusive of, but not limited to, the Property/Casualty Insurance Program (General Liability for Aviation, Law Enforcement and Fire) Auto Liability, Employee Dishonesty,  Risk Management Committee, Safety and Accident Review Board and the Workers’ Compensation Program.


Customer Service

Critical to the success of the Division is the ability to provide excellent customer service to our employees.  Satisfying customer needs as well as meeting our statutory obligations is paramount.


Insurance/Self-Insured

The COS Property and Casualty Programs currently utilize self-insurance coverage, commercial insurance coverage or a combination of both for certain risks.  This responsibility includes developing Request for Proposals (RFPs) with appropriate specifications and evaluating each proposal to determine broadest coverage and best price to adequately protect the City.


Claim Mangement

The Division is responsible for management of liability and workers’ compensation claim files except those in litigation. Hammerman and Gainer is the liability and workers’ compensation Third Party Claims Administrator. Litigation management is the responsibility of the City Attorney.


Risk Management Review Committee

The Risk Management Division heads the Safety and Accident Review Board who is charged with reviewing departmental accidents/incidents and determining if a city employee has had a preventable or non-preventable accident/incident, The Division makes safety recommendation to reduce/eliminate exposure to accidents/incidents.


Safety Training and Education

The key to a successful safety program is knowledge. Accident prevention is a top priority. The Division provides safety training through on-site safety classes, including but not limited to, safety orientation, defensive driving certifications, risk assessments, accident investigation, building and equipment inspections to identify and evaluate potential exposures for loss to the City.


Service Contracts

The Division is responsible for reviewing all contracts entered into by the City for appropriate and adequate insurance requirements in order to mitigate the City’s loss exposure.


Fleet Inventory

Risk Management has been instrumental in devising and maintaining a thorough and accurate fleet inventory to include all pertinent information, such as, vehicle identification numbers, location, etc. It is imperative that the City maintain a current schedule of vehicles to provide pertinent information to insurers.


Staffing

Staff members are required to continue training and education in order to ensure that they maintain proficiency and competency in Risk Management.

You may contact the following Risk Management Personnel for assistance (Click on the Person's name to send an email):

 Name Position Phone No.
Evelyn Miller Risk Manager 318-673-5540
Crystal Malone Worker's Compensation 318-673-5540
Patricia Hornsby Safety Officer 318-673-5551
Dennis Spears Safety Officer 318-673-5544
Barbara Garrett General Liability 318-673-5549


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