Risk Management Division

505 Travis Street, Suite 620
Shreveport, LA 71101

Mission Statement


Our Mission is to provide a safe environment for our employees and citizens and protect the financial assets of the City of Shreveport by identifying, analyzing and implementing risk prevention programs and developing effective channels of communication through excellent customer service.


Our Vision


Our vision is to continue to build upon past successes, while persistently seeking opportunities to develop and implement new ones. This can be accomplished through teamwork as it enables staff to work together toward a common goal with the opportunity to direct individual accomplishments toward organizational objectives. Teamwork is the fuel that allows ordinary people to attain extraordinary results. Effective communication and commitment to excellent are also paramount to this endeavor.

To Risk Management, there is nothing more important than safety and health of our employees and citizens and protecting the assets of the City of Shreveport. Risk Management is committed to protecting the City of Shreveport through education, training and awareness.


Scope Of Responsibility


The Division is responsible for Risk Management which is inclusive of, but not limited to, the Property/Casualty Insurance Program (General Liability for Aviation, Law Enforcement and Fire) Auto Liability, Employee Dishonesty,  Risk Management Committee, Safety and Accident Review Board and the Workers’ Compensation Program.


Customer Service


Critical to the success of the Division is the ability to provide excellent customer service to our employees.  Satisfying customer needs as well as meeting our statutory obligations is paramount.


Insurance/Self-Insured


The COS Property and Casualty Programs currently utilize self-insurance coverage, commercial insurance coverage or a combination of both for certain risks.  This responsibility includes developing Request for Proposals (RFPs) with appropriate specifications and evaluating each proposal to determine broadest coverage and best price to adequately protect the City.


Staffing


Staff members are required to continue training and education in order to ensure that they maintain proficiency and competency in Risk Management.

You may contact the following Risk Management Personnel for assistance (Click on the Person's name to send an email):

 Name Position Phone No.
Crystal Malone Worker's Compensation 318-673-5540
Patricia Hornsby Safety Officer 318-673-5551
Barbara Garrett General Liability 318-673-5549


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