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Who may I contact to get assistance with paying my water bill?
Caddo Community Action Agency - (318) 861-4808
Socialization Services - (318) 636-5284

W & S Customer Services

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1. Who may I contact to get assistance with paying my water bill?
2. How many meters are read each month by the Department of Water and Sewerage?
3. How many water accounts does the Department of Water and Sewerage service?
4. When will my meter be read?
5. How is my monthly water bill calculated?
6. What is wastewater?
7. What is Average Winter Consumption (AWC) and how is it calulated?
8. How is my meter read?
9. How do I read my water meter?
10. Can I have my meter re-read and is there a charge?
11. How can I check to see if I have a private leak?
12. How do I check my toilet for leaks?
13. What are some commons sources of water leaks?
14. How can I manually monitor my water use?
15. Why is drinking tap water better?
16. Tips for saving water in the bathroom.
17. Tips for saving water in the kitchen.
18. Tips for saving water while doing the laundry.
19. Tips for saving water outdoors.
20. How can I prevent my pipes from freezing?
21. How do I monitor freezing pipe conditions?
22. What can I do if my pipe freezes?
23. What do I do if a pipe bursts?
24. My Blue Recycling Can has not been picked up. Who do I contact?
25. My Green City Garbage Can has not been picked up. Who do I contact?

City of Shreveport, Louisiana